What do I do if I think I have a pre-existing medical condition?
If you click 'Yes' to 'Pre-existing medical condition?', our online pre-existing medical assessment will take you through the process. You can also check the definition of pre-existing medical condition in the PDS to see if you have a pre-existing medical condition. If you are still unsure, please contact us on 13 1000.
How much does it cost to add cover for my pre-existing medical condition(s) to my travel insurance policy?
It depends on your condition(s), their severity and other related factors. The website will enable you to obtain a quote or alternatively you can contact us on 13 1000 to find out the applicable premium.
What happens if I purchase my travel insurance policy and a new medical condition develops? Would I need to pay an additional premium?
If you have already purchased your travel insurance policy, then any new medical condition that arises after that date is not considered a pre-existing medical condition and you would not need to pay an additional premium, subject to the terms, conditions, exclusions and limitations listed in the PDS.
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